Pharmaceuticals and healthcare

Better document and process management for pharmaceuticals and healthcare

Centralize documentation, maintain complete traceability and simplify document-driven processes in organizations that work with sensitive and highly regulated information.

Challenges in pharmaceuticals and healthcare

Pharmaceutical and healthcare organizations manage large volumes of documentation every day - from regulatory records and contracts to internal procedures, administrative documents and project information. When documents are scattered or poorly controlled, processes slow down and the risk of errors, outdated information and non-compliance increases.

Procedures, records, contracts, regulatory documents and internal information accumulate quickly. Without a centralized system, maintaining visibility and control across all of this information becomes difficult.


Pharmaceutical and healthcare organizations operate in highly regulated environments where documentation needs to remain accurate, current, controlled and readily available. Depending on the organization and market, requirements may include frameworks such as GxP, FDA 21 CFR Part 11, EU Annex 11 and ISO 13485.

When several teams collaborate on the same documentation, parallel copies and uncontrolled versions can easily appear. This increases the risk of employees using outdated or incorrect information.

Documents are often exchanged through email or spread across different systems, making collaboration between administration, management, legal, quality and other teams more difficult.

Manual approvals, document routing and record-keeping increase administrative workload and slow down everyday decisions.

Less administration, more control and stronger compliance

Unitfly solutions built on M-Files connect documents, information and workflows in one controlled environment. This gives pharmaceutical and healthcare organizations greater visibility, stronger information security and complete traceability throughout document-driven processes.

Bring regulatory, operational, contractual and internal documentation together in one system. Organize information using metadata such as document type, department, project, process or other relevant business context, making documents easier to find and manage.

Every document change is recorded and previous versions remain available. Teams can work with current, approved information while maintaining a complete history of how documentation has changed over time.

Route documents automatically through defined review and approval processes. Assign responsibilities, trigger notifications and reduce the need to manually follow up on each step.

Define document access according to role, department, responsibility or process stage. Sensitive information remains available to authorized users while access to restricted records stays controlled.

Securely archive business and regulatory records and retrieve them quickly when required. Retention policies can help organizations manage how long information is kept and support audit, inspection and regulatory requirements.

Across your organization

How pharmaceutical and healthcare organizations use M-Files

Pharmaceutical and healthcare organizations work with large volumes of regulatory, internal, project and contractual documentation. Digitizing key document-driven processes improves control, strengthens traceability and gives authorized teams more reliable access to the information they need.

M-Files Project Management dashboard

Regulatory and internal document management

Centralize regulatory, internal and operational documents so employees have access to accurate, current information. Improve searchability, version control and traceability across procedures, policies, records and supporting documentation.

Digitalno Upravljanje ugovorima

Contract management

Maintain better control over agreements with partners, suppliers and external service providers. Track versions, deadlines, obligations and approvals while reducing the risk of teams relying on outdated contractual information.

Business process automation feature

Project document management

Connect project documents, related records and communication in one controlled environment accessible to relevant stakeholders. Improve visibility, collaboration and document control across complex projects.

M-Files dashboard

Digital document archiving

Maintain business and regulatory records in a structured, secure digital archive. Make documents easier to retrieve while supporting retention requirements and reducing the administrative effort associated with long-term record keeping.

Digitalno potpisivanje uz Unitfly DMS

Electronic signature

Accelerate the approval and signing of contracts, internal documents and other sensitive documentation through a secure digital process. Reduce paper-based work while keeping signed records connected to the processes and information they belong to.

For pharmaceutical and healthcare organizations

Greater control over regulated and sensitive documentation

Centralize documents, maintain complete change histories and standardize processes in organizations where information accuracy, security and traceability are critical.

Keep documents centralized with clear version histories, status information and access permissions. Teams can identify the current version and access the information relevant to their role.

Keep documentation structured, searchable and readily available when regulators, auditors or internal teams request evidence. Detailed version and access histories can also make demonstrating compliance faster.

Automated workflows reduce manual administration and help reviews, approvals and other document-driven processes move forward more quickly.

Controlled access and activity histories help protect sensitive business, regulatory and operational information.

OUR CLIENTS

Trusted by organizations working with critical information

Our experience across regulated and document-intensive industries helps us understand the requirements around information security, traceability, compliance and process control. We design solutions around the way each organization actually works rather than forcing teams into a fixed document structure.

Ready to improve the way you work?

Bring regulated documents and processes under control

Centralize sensitive documentation, automate repetitive workflows and give teams secure access to accurate, current information. See how M-Files can help you strengthen document control, traceability and compliance while fitting into your existing processes and systems.