We have been awarded the M-Files “Customer Success Partner of the Year” at the M-Files Global Partner Conference for our unique approach to customers!
From the very beginning, we’ve fostered a customer-centric approach and are committed to continuous improvement through feedback.
“This award serves as a testament to our focused growth over the past six years, aligned with our strategic objectives.”, says Ivan Marković, the CEO of Unitfly. “This recognition signifies that our customers will always remain a top priority for us and that we excel not only in implementing customer success practices but also in actively seeking feedback and enhancing our services.”
We continuously monitor and document our customers’ progress and conduct regular check-ins to ensure smooth implementation of the M-Files platform and customer satisfaction. Also, we conduct quarterly business reviews to assess the solution’s performance and identify areas for improvement. Our approach goes beyond M-Files implementation and focuses on enhancing the overall business of the client, aiming to improve productivity and success.
We want to thank all of our customers and partners for seeing the benefit of our approach and choosing us as your long-term trusted advisors. We will continue to examine our practices and improve them to ensure we provide the best service we can.
At Unitfly we have gathered a team of people who are passionate about helping companies through their digital transformation journey and care about their customers. “Our team members can be proud of our accomplishments, knowing that we have a clear direction as a company and many more successful years ahead.”, said our CEO Ivan Marković.
A big thank you to our partner manager Florin Dimulescu and partner customer success program manager Shobha Mahtley who are working with us for the last couple of years and helping us grow. Thanks to everyone at M-Files for recognizing and supporting our way of working. Congratulations to all the winning partners!
Held from May 15-18 in Cancún, Mexico, M-Files Global Partner Conference gathered partners from all around the world to announce new platform features, discuss industry trends and showcase partners who’ve done extraordinary achievements in 2022.